In this video interview, Vanessa Wallace of V Travel Network shares valuable insights into the role of wholesale travel distribution, supplier partnerships, and the evolving needs of travel agents and travellers across Australia and New Zealand.
Drawing on extensive experience in international travel, destination marketing, and wholesale distribution, Vanessa explains how V Travel Network connects travel agents with trusted global suppliers, what makes a supplier stand out in a competitive marketplace, and why relationships, responsiveness, and customer service remain the foundations of successful travel partnerships.
What you’ll learn in this interview
● How wholesale travel businesses support travel agents and international suppliers
● What Vanessa looks for when evaluating new suppliers, DMCs, and travel experiences
● Why customer service and problem-solving are more important than ever in supplier relationships
● How communication, responsiveness, and reliability influence purchasing decisions
● What makes a supplier stand out at trade shows, workshops, and industry events
● Why unique experiences and clear differentiation are critical in a crowded marketplace
● How FAM trips help travel professionals better understand destinations and products
● What suppliers can do to create more effective and valuable FAM trip experiences
● How global events, travel disruptions, and changing traveller confidence are shaping demand across international markets
Who this interview is for
This interview is especially relevant for:
● Tourism boards and Destination Management Organisations interested in understanding how products are evaluated and promoted in Australia and New Zealand
● DMCs and tour operators looking to expand distribution through travel agent networks
● Hotels, attractions, and experience providers seeking stronger relationships with wholesale buyers
● Suppliers wanting practical insight into what travel agents and wholesalers value most in a partnership
● Travel industry professionals interested in current trends, traveller behaviour, and international travel distribution
Watch the interview below to hear directly from Vanessa Wallace about building successful supplier partnerships, supporting travel agents, and helping travellers discover meaningful experiences around the world.